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Privacy Policy

Effective Date: January 13, 2022
Website: https://www.hhh-inc.org/
 

Horses Healing Hearts, Inc. (“HHH,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with Massachusetts privacy regulations, including 201 CMR 17.00 and M.G.L. c. 93H.
 

1. Information We Collect

Personal Information You Provide

We may collect personal information when you:

  • Register for programs

  • Submit forms or inquiries

  • Make a donation

  • Sign up for newsletters

  • Volunteer or attend events

 

This may include:

  • Name

  • Email

  • Phone

  • Mailing address

  • Emergency contact information

  • Payment/donation information (processed through secure third-party providers)

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Program-Related or Sensitive Information

For safety and accessibility in equine-assisted programs, we may request:

  • Health or mobility information

  • Background information for program participation
     

This information is collected only with your consent and used solely to ensure participant safety and appropriate services.

 

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Device/browser type

  • Pages visited

  • Cookies and analytics data


2. How We Use Your Information

We may use your information to:
 

  • Register participants and manage programs

  • Communicate scheduling updates, events, or ranch information

  • Respond to questions or requests

  • Process donations and issue receipts

  • Improve website functions and user experience

  • Send newsletters or announcements (only if you opt in)

  • Comply with legal and safety requirements

 

We do not sell your personal information.
 

3. How We Share Information

We may share information only when necessary, including with:
 

  • Trusted payment processors

  • Email and newsletter providers

  • Website hosting and analytics tools (including Wix)

  • Emergency personnel when required for safety

  • Law enforcement when legally obligated


We do not share personal data with advertisers or unrelated third parties.
 

4. Data Security (Massachusetts Compliance)

Horses Healing Hearts, Inc. follows Massachusetts data security requirements under 201 CMR 17.00 and maintains a Written Information Security Program (WISP). Security measures include:
 

  • Encrypted website connections (HTTPS)

  • Secure servers and restricted access

  • Verified and secure payment processors

  • Staff and volunteer confidentiality practices

 

Although we take reasonable precautions, no online system can be guaranteed 100% secure.

 

5. Data Breach Procedures

​If a data breach affects your information, we will comply with:
 

  • M.G.L. c. 93H

  • Massachusetts Attorney General notification rules

  • Massachusetts Consumer Affairs and Business Regulation (OCABR) requirements

 

We will notify affected individuals without unreasonable delay, as required by law.

 

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

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  • Improve website functionality

  • Analyze traffic and performance

  • Enhance user experience


You may disable cookies in your browser settings, though some features may not function fully.


7. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental or guardian consent. Parents may request access, correction, or deletion of their child’s information at any time.

 

8. Your Rights

Massachusetts residents may:

 

  • Request access to their personal information

  • Request corrections

  • Request deletion where permitted by law

  • Opt out of marketing or newsletter emails

 

To submit a request, please contact us at:
mcyr@hhh-inc.org

 

9. Links to Other Websites

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those external sites.

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10. Changes to This Policy

HHH may update this Privacy Policy at any time. Updates will be posted on this page, and the effective date will be revised accordingly.

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11. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

Horses Healing Hearts, Inc.
Website: https://www.hhh-inc.org/
Email: mcyr@hhh-inc.org
Phone: 1-978-219-6643
Mailing Address: Horses Healing Hearts, 72 Elm Street, Salisbury, MA 01952

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